How we collect, use and protect the information you share with us.
Last updated: August 2026
When you submit a quote request, contact form or WhatsApp message through this website, we collect the information you provide directly — typically your name, phone number, email address, departure airport, travel dates, passenger count and any message or special requests you include.
We do not sell your personal information. We share the minimum information necessary with third parties directly involved in fulfilling your booking, such as airlines, hotels and visa processing services. We do not share your information with unrelated third parties for marketing purposes.
We retain your information for as long as necessary to respond to your enquiry, fulfil your booking, and meet any legal or accounting obligations that apply to travel bookings.
You can ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below.
This website currently uses only essential cookies required for the site to function (for example, keeping the admin panel logged in). We do not currently run analytics or advertising cookies. If we add these in future, our cookie banner will let you choose whether to accept them, and this policy will be updated to reflect it.
Questions about this policy, or requests relating to your personal information, can be sent to info@alhateemtravels.ca.
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